Sep

5

Google Chrome and the Blue Screen of Death – BSOD

Filed Under Browsers, Google Chrome 

After a couple of days of heavy use of Google Chrome, the annoyances have started.

Having a link in the page’s HTML source ending with a special character causes the while browser to crash. So much for only the tab crashing.

The bigger and more annoying issue is the fact that I have received the blue screen of death (BSOD) on 3 ocassions. The message seemed like there was an IRQ conflict. Something to do with IRQL not equal. The only thing common to all 3 occurances is that I was using IE and Chrome simultaneously. And both had some sort of media being played – either YouTube videos or forced video ads. At least on one ocassipn I was listening to Pandora.

I also noticed that Microsoft Windows Internet Explorer has become slow and sluggish after installing Chrome. Go figure.

This is the first post from my mobile phone.

Share:
  • Digg
  • StumbleUpon
  • del.icio.us
  • Facebook
  • Google Bookmarks
  • NewsVine
  • SphereIt
  • LinkedIn
  • Technorati
  • Slashdot
  • Yahoo! Buzz
  • Tumblr
  • IndianPad
  • Mixx
  • Fark
  • Furl
  • Live
  • Spurl
  • Sphinn
  • Print
  • email

No related posts.

Comments

35 Responses to “Google Chrome and the Blue Screen of Death – BSOD”

  1. Zark on September 16th, 2008 11:30 pm

    I’ve been getting blue screen errors too. Chrome is overrated.

  2. me on September 26th, 2008 10:19 pm

    Since installing Chrome I have now encountered 3 BSODs on my Vista Notebook. Never happened previously and since uninstalling it has never happened again. At the time of the BSOD I had a page open streaming with real-player. Curiously I have been running Chrome( and still am ) on my Vista desktop without problems…

  3. Aditya on September 27th, 2008 12:43 pm

    The same with me. No BSODs on my desktops. Is it a laptop thing?

  4. Smaktakular on October 3rd, 2008 8:04 pm

    My xp notebook has run flawlessly for almost 2 years. Installed Chrome and had a BSOD within the hour. It’s been about three weeks now, have yet to run Chrome again, no BSOD.

    I think it’s Chrome.

    Bad Bad Bad Google

    Fix it please I do wanna use it.

  5. Anonymous on October 16th, 2008 10:36 am

    The BSOD error “Driver IRQL not less than or equal” implies a driver error. Judging from the context (IE and Chrome streaming multimedia) it could be any number of drivers (network, sound, video). Update all of them and see if the BSoD stops appearing.

  6. noname on October 28th, 2008 4:30 pm

    The same here – since I am not using Chrome anymore, no more blue screens. Befor, Chrome crashed my notebook – a IBM A31p – several times after some time of browsing. No IE was open in parallel, though sometimes Firfox 3.
    I am back to FF now …

    I was happy with Chrome with it’s quick start-up time! But BSOD’s … No thanks

  7. sk on November 19th, 2008 9:26 pm

    First blue screen of death in 4 years. Thanks for nothing Chrome.

  8. Joshua Issac on November 22nd, 2008 5:34 am

    I wouldn’t be surprised if Google is doing this on purpose; they want everyone to blame Microsoft and Internet Explorer for the blue screen errors.

  9. Google Chrome Test Drive « Yulhaidir’s Weblog on November 22nd, 2008 4:09 pm

    [...] (2008-09-05). “Google Chrome and the Blue Screen of Death“. Retrieved on [...]

  10. wang lei on November 25th, 2008 2:08 am

    The BSOD error “Driver IRQL not less or equal”stop:0x000000d1

  11. Charlie on December 1st, 2008 4:05 am

    I get a BSOD when trying to install chrome, I go to dl.google.com click run when the app installer download then I get the BSOD “Fatal System Error”. I’m running 32bit XP. -1 to windows for allowing an app to BSOD and -1 to chrome for doing it.

  12. LLdude101 on December 17th, 2008 11:50 am

    Ohh dear.. had bsod on my PC rig several times now. I have had stable overclock at 3.3GHz and attributed bdods to unstable overclock. but after operation smooth for 3 days, im surfing using chrome and right clicking in a web page and
    BLUE BLUE everywhere follwed by that hallowed darkness as you realise you just jumped out of warp speed.

    Funny thing is this time im back to good ol FF because chrome is stuck in an endless loop of
    “restart-opps it crashed-wanna restart?-yep-oops it chrashed” iterartion..

    Nice try Google, come again dudes… chrome is the future browser imo..

  13. Moonie on December 25th, 2008 9:44 pm

    I think that chrome is a brilliant browser, its simplicity and ease to use are the most positive features, along with the ability to move tabs and “pull them out” of the browser. I dont know what this nonsense about BSOD’s is all about as i havnt experianced any yet and i have been using Chrome for around a month on my Vista notebook.

  14. Anonymous on December 27th, 2008 7:01 pm

    well, the other day i was playing solitaire and i thought about chrome, and then my pc bsod’ded..

    c’mon guyze. it’s a bug. it get’s fixed. no need to dramatize the situation. it’s what you get for using that nice piece of crap that’s internet explorer…

  15. Aditya on December 31st, 2008 5:39 pm

    How is Internet Explorer related at all??

  16. jkom on January 2nd, 2009 12:00 am

    Same here. BSOD. Going back to Firefox for now.

  17. ifti on February 19th, 2009 5:18 pm

    i used to get tons and tons of BSOD’s with google chrome.

    i never went back to it.

    i have xp sp3 btw.

    it seems its memory related, the way chrome uses the computer’s memory is flawed

  18. Anonymous on March 1st, 2009 5:03 pm

    bsod not sure win32.sys or win32k.sys problem, only when using chrome. i like chrome, but this sucks.

  19. Anon on March 6th, 2009 4:12 pm

    Over half a year has passed since the first release and things seem to be on the right track with Google Chrome.

    Got the first BSOD after a couple of days into using Chrome…a few days and BSODs later Firefox was banging on all cylinders again.

    A while after the stable release in December i started using it again and so far things have been smooth. no more blue screens, but i did encounter some problems when viewing a few forums, without being able to duplicate them using IE or Firefox.

    Overall it looks ok. Simple and easy design, pleasant look and most importantly stability. Used the stable version on an older desktop running xp and on vista and xp laptops. Hell, i like it ;) …

  20. Dan Kegel on March 28th, 2009 12:14 pm

    (Just found this post via Wikipedia.)

    Even though it’s been six months, I’d still
    like to know which page caused the browser to crash.
    (C’mon, you can’t tease us like that without offering
    specifics!)

    Also, does it still happen with current Chrome?
    As the last post said, Chrome has improved a bunch
    since you posted.

  21. Finnur Thorarinsson on March 30th, 2009 8:53 am

    As a Chromium developer, I am very sorry to hear you are having problems using Google Chrome.

    We take reports of blue screens very seriously and work quickly to get to the bottom of every issue. These issues are often straightforward to resolve by (for example) installing an already available hotfix for Windows so I encourage you to contact us through our support site:

    http://www.google.com/support/chrome/bin/request.py?contact_type=bluescreen

    Getting in touch is as simple as filling out a short form (5 fields) and attaching a file generated by Windows when the computer blue screened (see simple instructions on the page).

    We look forward to working with you to resolve the issue.

    Best regards,
    Finnur

  22. Aditya on April 7th, 2009 10:37 pm

    @Dan – There were no specific pages that crashed Chrome. There were random occurrences and were related to flash audio. On at least 2 occasions, I filed support requests with a minidump. The browser crashed on my laptop regularly, and never on my desktop. Lately though, all the updates seem to have fixed the problem for me. I haven’t encountered a BSOD in a while, but I’ve reduced usage too.

    @Finnue – I filled the form when the incidents happened, including attaching a minidump.

  23. Mate on May 20th, 2009 9:55 pm

    I never had a blue screen on death ever on Vista.

    Since I started using Chrome i got it 4 to 5 times a day. Always when using chrome. I used Chrome for 3 months and its great, because I could not imagine the problem was chrome. The laptop if brand new with 4 GB of ram. I thought it was drivers, antivirus, millons of things. I uninstalled chrome after reading this and Voila. No blue screen of deaths anymore. Chrome also crashed with flash content sometimes and with PDF files.

    Im impressed with the speed, but I cannot imagine how much time it made me lose already, i had blue screens all the time. I did not had then with the Chromium open source but just with Google Chrome.

    Sad. i think Microsoft released some updated wich started to do this or maybe its chrome not handling the memory to well. Back to opera, the most stable and incredible browser. I just miss the start up speed of chrome and websites. Hope Opera 10 has those. Not going back to chrome since im afraid this will happen always as Microsoft doesnt want me to use chrome

  24. Aetheus on May 31st, 2009 3:58 am

    I find these comments funny, since the only reason I tested out Chrome in the first place was because IE kept crashing every second or so. Judging from all your posts, my computer must be extraordinary because its yet to experience any crashes while using Chrome and (gasp!) its running on Vista Home Basic edition. Aside from a few hiccups related to Flash that was fixed with a quick Google for its cause, I’ve never had a smoother (or faster) browsing experience.

  25. Thiafy on June 18th, 2009 2:26 pm

    Heey. I had 2 BSODs with Chrome right after I started using it. I dealt with it, at that point, and I didn’t have any more.

    I just had 3 BSODs in 15 minutes.

    I’m switching back to Opera.

  26. Technotrekker on July 17th, 2009 4:08 am

    I installed Chrome 4-5 days ago and whilst functionally and operationally superior to IE or FF, I’ve had 2 BSODs since install.

    I was not running IE in parallel, nor any streaming media. Both times I simply clicked a link (one homepage image, no special chars and one news item from an RSS feed), so it seems to be a pretty basic error that has not been fully addressed since first reported almost a year ago.

    Pretty poor really seeing as though a browser’s basic function is to display web pages accessed by clicking links. If it keeps happening I’m going to have to switch back…

  27. Cg on August 20th, 2009 10:55 am

    Was having complete system freezes requiring hard reboots then (with great effort) I removed all of IE8 software. Chrome is back to running rock solid as it was before I updated my IE from version 7 and also a (system tools)(system restore) messed up my Chrome and Opera data and required a reinstall.

    For me Chrome is much better, easier and more enjoyable to use. It is my primary browser and the very few times I encounter anything I dislike are far out-weighted by the hundreds of times I am pleased with its operation.

    Running XP Media Center Edition SP3 on an HP DV9005

  28. MiNuS on August 29th, 2009 10:05 am

    I actually really like google chrome. I’ve been using it for months now. Never had any problems till 2 days ago. All i did was click on a link and got the Blue Screen o’ Death. Then anytime after that as soon as a page finishes loading…BSOD. I uninstalled, reinstalled…..BSOD as soon as install completed. I went as far as to do a clean install/reboot of WindowsXP thinking for sure it would solve my problem. WRONG. I still get it. Now it happens with the occassional random program. What can i do to fix this. My laptop is partitioned (Acer Travelmate 2420) I’ve tried all microsofts reccomended fixes….not working. Anybody….Help….Please.

  29. Finnur Thorarinsson on September 5th, 2009 11:51 am

    MiNuS,

    Please see my comment above, dated March 30th, 2009 8:53 am. It lists the procedure you can follow to get to the bottom of your issue.

    Best regards,
    Finnur

  30. CJ on October 12th, 2009 7:46 pm

    I installed Chrome on my XP netbook (ACER AOP531-h) about 3 months ago & been using Chrome as my default browser since then. Before Chrome I had Safari 4 as my default browser. What problem do I have?? Thankfully none so far….

  31. JMP on October 13th, 2009 7:37 am

    I had all kinds of problems with google chrome, I tried it on xp desktop, xp laptop IBM R40, HP Quad core processor desktop vista, it crashed with a blue screen error. I have installed it on my machine for about 6 months now, my laptop crash often, but my vista desktop has crashed only once in the six months.

  32. HLT on December 14th, 2009 8:42 am

    I really like google chrome. I’ve 2 notebook n a PC, all of it using Google Chrome as main browser. 1 of d notebook having a crash 1month ago, today the 2nd notebook come across the same problem, BSOD => restaurant city… it crash… =(

  33. akira on December 28th, 2009 3:05 pm

    I have the latest Chrome installed but I still get BSOD when I am using chrome. Since I stopped using Chrome for the last 10 day and start using FireFox instead, I haven’t had BSOD at all. I have Win 7 Ultimate 64 bit on brand new machine with Core i7. It must to be something to do with Chrome. I like Chrome, so please fix it!

  34. zakk on May 15th, 2010 4:54 pm

    GUYS!!!!!take it from me,Google chrome is one of the real causes for blue screen.I experienced it with 6 laptops in one month-can u believe it!!!.each time I install chrome on my laptop I face the blue screen issue.this happened with many brands,HP and DELL laptops with windows 7 OS-i3 intel processor.
    another reason I found after a long research seemed to be caused by Norton Internet security.
    it was reported on different websites and there are some recommended solutions for installing some rregistry scanning programs but I wouldn’t advice.

  35. Zheto Beorn on June 13th, 2010 10:55 am

    I had two laptops crash, one after the other, from BSOD, right after installing Google Chrome. This was on xp. I installed Google Chrome on my desktop and have never had any problems. I would really like to know if this is a laptop thing. I just bought a new laptop with Windows 7 And am curious if the BSOD only happens on xp… :\

Leave a Reply